Privacy Policy

  • Information We Collect We may collect and process the following data about you:
    1. Information you provide to us: This includes information that you provide by filling in forms on our website or by corresponding with us by phone, email, or otherwise. This may include your name, address, email address, phone number, date of birth, and payment information.
    2. Information we collect about you: With regard to each of your visits to our website, we may automatically collect the following information:
      1. Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
      2. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Information we receive from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  • How We Use Your Information We use the information we collect about you in the following ways:
    1. To provide our services to you: We use your information to process your bookings, manage your account, and provide you with the services you request.
    2. To communicate with you: We may use your information to send you important notices, such as changes to our terms, conditions, and policies. We may also use your information to send you marketing communications about our products, services, promotions, and events.
    3. To improve our services: We use your information to understand your preferences and to enhance your experience on our website and at our hotel. We may also use your information to conduct research and analysis to improve our services.
    4. To comply with legal obligations: We may use your information to comply with legal and regulatory requirements, such as anti-money laundering and responsible gambling regulations.
  • Contact Us If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].